Corvina Cloud APP Lite installation fails

For Corvina Cloud App Lite installation errors on Windows, check the log at C:\ProgramData\CorvinaCloudApp\libencloud\tap-log.txt, resolve "devcon" command issues by removing conflicting drivers, or fix "wmic" command issues by adding C:\Windows\System32\wbem\ to the PATH environment variable.

Problem

If you cannot install the Corvina Cloud App Lite for Windows and you see an error like the following:

you need to check the log file in this path, before confirming with “OK” button:

C:\ProgramData\CorvinaCloudApp\libencloud\tap-log.txt

Try to run manually the command that fails in a Windows command prompt and check the message.

Solutions

1. issue with “devcon“ command:
   • check the logs in c:\windows\INF\setupapi*
2. remove all similar drivers/applications that can conflict with the installation of tap driver.
3. issue with “wmic“ command (example: cmd /c wmic nic where Description='TAP-Windows Adapter V9' get NetConnectionID, PNPDeviceID):
   • SET PATH=C:\Windows\System32\wbem\;%PATH%.
   • set the path in windows environment variables (try both user variables and system variables).