Corvina Support Hub

Firewall Rules: Ports used by Corvina Cloud.

Written by CORVINA Team | May 31, 2024 10:35:06 AM

Corvina offers a VPN-based solution enabling remote access to devices connected to the Corvina server via an internet connection, alongside an IoT solution designed for sending and receiving data from devices to the cloud.

Quick guide that explain the ports used by Corvina

To use Corvina services in your network, you need to have these ports open:

  1. For VPN connection check or ask to your IT department to make sure your internet connection can connect to these addresses (FQDN) from your devices:

URLs

Service name

Port

Direction

pairing.corvina.io

Corvina pairing services

443/TCP

Outgoing

remote2.pairing.corvina.io

Corvina VPN services

443/TCP

Outgoing

vpn2.corvina.io

Corvina VPN services

1194/UDP, 443/TCP

Outgoing

vpn2bck.corvina.io

Corvina VPN backup

1194/UDP, 443/TCP

Outgoing

corvinacloud.com

Migrated devices *

443/TCP

Outgoing

vpn2wce.corvina.io

WCE devices

1194/UDP

Outgoing

47.106.172.82

Corvina China services

1194/UDP **

Outgoing

* Only for migrated devices.

** The port could be different according to your instance domain

  1. For IoT connection check or ask your IT department to make sure your internet connection can connect to these addresses (FQDN) from your devices:

URLs

Service name

Port

Direction

pairing.corvina.io

Corvina pairing services

443/TCP

Outgoing

api.platform.corvina.io

Corvina IoT services

443/TCP

Outgoing

broker.corvina.io

Corvina IoT services

8883/TCP, 443/TCP

Outgoing

  1. To use Corvina with your PC you need to make sure to can connect to this address (FQDN):

URL

Service name

Port

*.corvina.io

Corvina website and services

TCP 443

*.remote2.corvina.io

Corvina Cloud App Lite

TCP 443

vpn2.corvina.io

Corvina VPN services

1194/UDP, 443/TCP

vpn2bck.corvina.io

Corvina VPN services

1194/UDP, 443/TCP

ℹ️: The domain “corvina.io” should be changed according to your instance domain.

⚠️: Please note that the IP addresses may change with time and region location.

 

Once you have done these things, you should be able to use Corvina without any problems.

 

Proxy settings

If your internet connection is secured through a proxy performing SSL inspection, please ensure the proxy trusts our devices Root CA:

-----BEGIN CERTIFICATE-----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-----END CERTIFICATE-----

 

Why do I need to open these ports?

The ports that you need to open are used by Corvina to communicate with its servers.

 

How do I open the ports?

The steps for opening ports vary depending on your router or firewall. Please consult the documentation for your device for instructions.

 

I'm having trouble connecting to Corvina. What should I do?

If you are having trouble connecting to Corvina, please try the following:

  • Make sure that you have opened the required ports and your proxy trusts our CA
  • Try restarting your device.
  • Contact your IT department for assistance.
  • Make sure your device have the correct timestamp or can reach NTP server to automatically update the time and date
  • Make sure the device has the internet connection with the following command via SSH:
    ping 8.8.8.8
    ping google.com
    ping pairing.corvina.io